The real question is "Why not?". We bring a lot of things to the table. Nice customer support, great prices, knowledge about the creative industry, quality servers and excellent connectivity. In addition to all that we do everything we can to keep you happy. We’ll even pay you for telling others about us.

There are a number of factors to consider when choosing a web host. It's important for you to decide what's important to you. Below we've noted some things that are important to us. You'll see how these values overlap in more ways that one.

Service

When we say "service" we mean good customer service. Yes, we are providing a service of web hosting but there are countless companies doing that. We like to separate us from the pack by providing our services with excellent customer service.

Quality

We have set high standard for the way we do business. That means we use high quality hardware, high quality connectivity, and we strive to provide high quality customer service.

Price

When you're shopping for web hosting you are going to see a huge range in price. We've seen from very high prices all the way to free. Obviously we can't compete with "free" But who would want to get free hosting? We believe you get what you pay for. Our services are priced to be very competitive but not to the point of sacrificing the quality of our services. A side note about "free": We do reward you with referral credits when you tell your friends about our services. That's how you can earn your free hosting.

Speed

Fast is good. With so much of the Internet based on speed we have committed ourselves to providing you with fast hardware, fast connection, and fast service. That means that you get what you want and you get it pronto.

DogBark.com supports a number of professional organizations through our membership, affiliation, support and just down-right friendly help. Our support is concentrated in professional photography, illustration and graphic design organizations on nation and local levels. Organizations include DSVC, APA, ASMP, EP, IPA and GAG.

We believe that God has given us many blessings and that we have a responsibility to use those blessings. We believe Jesus Christ died for everyone's sins so that all can live in God's grace. But don't worry ... we won't get preachy or strike judgment on anyone - that's not our style. We have customers of all faiths. We hope you experience the grace and mercy of God's love.

Where We Are
We are based in Franklin Tennessee, a quaint historic town just south of Nashville. And no, we’re not famous ex-musicians (well ... not famous). Fan club information is not yet available. I wonder why.

By Foot:
344 Main Street
Franklin, TN 37064

By Mail:
Dogbark.com
PO Box 680785
Franklin, TN 37068

By Phone: 1-877-864-7929 from 9am to 5pm CST
By Email: info@dogbark.com
By iChat: dogbarksupport

If you need to contact us outside of our regular business hours you may send an email message to info@dogbark.com or call our toll-free number 1-877-864-7929 and leave a voice message in our emergency box. Your message will be returned as soon as possible by the individual on-call.

Privacy
Dogbark.com will not sell, distribute, reveal, or otherwise make available any customer information. In addition, DogBark.com will not solicit to its customers via email. Any general communications about additional services or offers will be sent via US Postal Service. Should we need to contact you directly regarding your specific account or service we will do so via email or phone.

Satisfaction Guaranteed
If for any reason you are unhappy with the services you receive from DogBark.com during the first 30 days of service, you may request in writing via email or US Mail that your services be discontinued at which time your will receive a full refund.

Payment
All payments will be charged to an approved credit card (Visa, Mastercard, American Express). Renewal notices are sent via email 60, 45, 30, 15 and 0 days before the renewal date. Accounts 7 days past due will be disabled after an attempt to notify you via phone has been made. Accounts 15 days past due will be terminated. Inactive accounts are subject to file deletion. We only accept credit cards or check cards for payment of services. Quarterly plans renew automatically and are charged to the preferred credit card on file. In the event that your quarterly charge is denied then the aforementioned renewal terms shall apply. Please address any questions regarding payment to billing@dogbark.com.

Overage Charges
Our service plans are designed to accommodate the majority of usage scenarios given the needs of our customers. However, your usage may vary and require additional allocations, specifically in the areas of storage and traffic. Overages in these areas are subject to our payment terms specified at http://www.dogbark.com/services/more.php

Cancellations
Should you wish to discontinue service with DogBark.com, you must email instructions to do so at least 1 business day prior to the end of service agreement. Failure to do so may result in unnecessary charges to your account. There are no refunds or prorations for unused, prepaid hosting services after the initial 30 days of service.

Refunds
If, for any reason, DogBark.com fails to deliver said services, a prorated refund will be issued. No refunds will be issued if (a.) you choose to terminate services before the end of any prepaid periods, or (b.) abuse of our stated policies forces DogBark.com to terminate your services prematurely.

Content
Dogbark.com believes in freedom of speech; however, any content (written, visual, or implied) in the following areas will not be tolerated and is grounds for immediate termination of service: racism or prejudice due to color, creed, or belief; a prurient, pornographic or sexual nature; profanity or obscene language; any content not suitable for minors. We prefer that you self-govern your content. However, if DogBark.com is made aware of any questionable content on a DogBark.com-hosted site, we will address the concerns directly with you and seek an amiable resolution.

Opt-in Email Marketing
If you choose to engage in marketing your site and/or services via email please heed the following. The only permitted form of email marketing is that in which the list is "opt-in". By definition, opt-in is where people provide you with their email address specifically requesting to be on your email list for information about your site and/or service. Note: The purchase of an opt-in email list does not guarantee the legitimacy of such a list. Please contact us before taking any steps.

UCE, UBE, Spam
DogBark.com has a zero tolerance policy regarding Unsolicited Commercial Email (UCE) and Unsolicited Bulk Email (UBE) aka “spam”. Spam is the act of sending unsolicited email. You will be cited with UCE/UBE abuse if you send any email to persons who have not specifically asked to receive email from you. The sending origin of such email is irrelevant. If your DogBark.com-hosted site is referenced in any way within such an email, then you will be cited for UCE/UBE. Upon confirmation of abuse, any DogBark.com customer engaging in this practice will have their service terminated immediately without refund.

Confused about what "spam" really is? For more information please check out our Spam Overview. If you are unsure if what you are doing is spam please contact us at 1.877.864.7929 and we'll be happy to explain the policy to you.

Backup
DogBark.com takes extreme steps to maintain system integrity. However, DogBark.com shall not be held responsible for loss of data due to any cause. To ensure the highest level of data protection, DogBark.com recommends that ALL information be backed up on your own computer. All DogBark.com data backups are designed against hardware failure, not customer user error.

Liabilities
DogBark.com, LLC makes no endorsement, claims, or promises regarding the services offered by our customers and will not be held liable for any disputes or claims against said customers. In no event shall DogBark.com be liable for any direct, indirect, incidental, consequential, special and exemplary damages, or any damages whatsoever, arising from the use or performance of this web site or from any information, services or products provided through this web site.